How we collect, use, and protect the information you share with us.
Hahn Automotive (“Hahn Automotive,” “we,” “us,” or “our”) operates the website at hahnautomotive.net. This privacy policy explains what information we collect when you visit our website, contact us, schedule service, or interact with our chat widget — and what we do with it.
Address: 940 N Dutton Avenue, Santa Rosa, CA 95401
Phone: (707) 544-5080
Email: carcare@hahnautomotive.net
When you submit our contact form, request service, or chat with us, we collect the information you choose to share, which may include:
Form submissions are delivered to carcare@hahnautomotive.net via Netlify (our hosting provider). Submissions are also stored in the Netlify forms dashboard for our own reference.
Like most websites, we automatically collect certain information when you visit, including:
Our website hosts a chat widget powered by a third-party provider (apigateway.co). When you start a chat, the message you type and the response you receive are transmitted to and stored by that provider so that we can read and respond. Do not enter sensitive information (Social Security number, full credit card number, medical history) into the chat. For payment-related conversations, please call us at (707) 544-5080.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
We and our partners use cookies, pixels, and similar technologies to operate the site, measure performance, and run our advertising campaigns. The main third-party services we use are:
We use Google Analytics to understand how visitors use our site and Google Ads to measure ad performance and remarket to people who have visited the site. These services may set cookies that record your interactions for up to 24 months. Google may also process this information on its servers. You can:
We use AdRoll to show our ads to people who have visited our website on other sites they visit (this is called “retargeting”). AdRoll places a cookie on your device to recognize you across sites and shows you Hahn Automotive ads when you browse partner websites. You can opt out of AdRoll’s services at any time at app.adroll.com/optout or learn more at adroll.com/about/privacy.
Our site loads a script from our SEO partner (Search Atlas / BonsaiX) that performs on-page optimization. The script does not collect personal information; it reads page content and metadata to recommend SEO improvements.
If you click “Apply Now” on our financing page, you will leave our site and be taken to Synchrony’s secure portal. We do not see, store, or process your financing application data. Synchrony’s privacy policy applies once you leave our site — see synchrony.com/legal/privacy-policy.
You can refuse, delete, or block cookies through your browser settings. Doing so may make some parts of the site (forms, chat) work less smoothly. The Network Advertising Initiative provides a single-page opt-out covering many ad networks at optout.networkadvertising.org.
We share information only with vendors that help us operate the site or our business, and only to the extent each vendor needs to do its job. Our main service providers are:
We may also disclose information if required by law, in response to a valid legal process, to protect our rights or the safety of others, or in connection with a sale or transfer of our business.
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the CPRA gives you the right to:
To exercise any of these rights, email carcare@hahnautomotive.net with the subject line “Privacy Rights Request,” or call us at (707) 544-5080. We will respond within 45 days as required by California law.
You can also exercise the “opt out of sale/sharing” right for cross-context advertising by clicking the link in our footer, by sending us an email, or by enabling the Global Privacy Control (GPC) signal in your browser, which we honor.
Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.
We use industry-standard measures to protect your information — HTTPS encryption everywhere on our site, restricted access to form submissions, and reputable third-party vendors. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
We keep contact form submissions for as long as needed to provide service and to comply with our tax and legal obligations (typically 7 years). Cookies and analytics data follow the retention rules of the third-party services described in Section 4.
We may update this privacy policy from time to time. The “Last Updated” date at the top reflects the latest revision. Material changes will be highlighted at the top of this page for at least 30 days.
Questions about this policy or your data?
Hahn Automotive
940 N Dutton Avenue
Santa Rosa, CA 95401
carcare@hahnautomotive.net
(707) 544-5080
This privacy policy is provided for informational purposes and does not constitute legal advice. We recommend reviewing it periodically and consulting an attorney for advice specific to your situation.
Call Hahn Automotive or send us a message any time during business hours.