Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the website at hahnautomotive.net (the “Site”), operated by Hahn Automotive, located at 940 N Dutton Avenue, Santa Rosa, CA 95401. By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

2. Use of the Site

You may use the Site for lawful, personal, non-commercial purposes. You agree NOT to:

• Use the Site to violate any law or regulation
• Submit false information through our forms or chat widget
• Attempt to gain unauthorized access to any part of the Site or the systems behind it
• Send malware, spam, automated scraping requests, or other harmful traffic
• Copy, modify, or republish substantial portions of our content without written permission
• Use the Site or our chat widget to harass, threaten, or impersonate anyone

3. Service Information & Quotes

Information on the Site — including service descriptions, pricing examples, recommended maintenance intervals, and educational content — is for general guidance only. Actual diagnoses, repair recommendations, and final pricing require an in-person inspection of your vehicle. Nothing on the Site is a binding quote, warranty, or contract for repair.

Service appointments scheduled through our contact form are confirmed only after we contact you to verify availability and the work needed.

4. Financing

Financing options described on our Financing page are offered by Synchrony Bank, an independent third party. Approval, terms, and offers are determined entirely by Synchrony based on its underwriting criteria. Hahn Automotive does not approve, decline, or set the terms of any financing application and is not a lender.

5. Chat Widget

Our online chat is for general inquiries, scheduling, and quotes. Conversations are recorded and may be reviewed by our team for quality and training purposes. Do not enter sensitive information (Social Security numbers, full credit card numbers, medical history) in chat. For payment-related conversations, please call us at (707) 544-5080.

6. Third-Party Links and Content

The Site contains links to third-party websites (Synchrony, Google, AdRoll, social media, and others). We do not control these external sites and are not responsible for their content, privacy practices, or terms. Visiting them is at your own discretion.

7. Intellectual Property

All content on the Site — text, photographs, logos, layouts, and code — is owned by Hahn Automotive or its licensors and is protected by U.S. copyright, trademark, and other intellectual property laws. The “HAHN AUTOMOTIVE” name and lightning-bolt mark are trademarks of Hahn Automotive. You may share links to our pages on social media and view content for personal use, but you may not reproduce or republish our content without written permission.

8. User-Submitted Content

If you submit a review, testimonial, photograph, or other content to us (through forms, chat, email, or otherwise), you grant Hahn Automotive a non-exclusive, royalty-free, worldwide license to use, display, and adapt that content for marketing and operational purposes. You represent that you own or have the right to share what you submit.

9. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. Hahn Automotive makes no warranties — express or implied — about the Site’s availability, accuracy, completeness, or fitness for a particular purpose. Any warranty for actual repair work is provided in writing on your repair invoice and is governed separately from these Terms.

10. Limitation of Liability

To the maximum extent permitted by California law, Hahn Automotive and its owners, employees, and contractors are not liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site, even if we have been advised of the possibility of such damages. Our total liability for any claim related to your use of the Site is limited to $100 USD.

This limitation does not affect your statutory rights as a consumer, including your rights under California’s Bureau of Automotive Repair regulations for actual repair work performed at our shop.

11. Indemnification

You agree to defend and hold harmless Hahn Automotive from any claims, damages, or expenses arising from your misuse of the Site, your violation of these Terms, or your violation of any third-party right.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of these Terms or your use of the Site will be resolved exclusively in the state or federal courts located in Sonoma County, California.

13. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top reflects the latest revision. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found unenforceable, the remainder of the Terms will remain in full effect.

15. Contact

Questions about these Terms?

Hahn Automotive
940 N Dutton Avenue
Santa Rosa, CA 95401
carcare@hahnautomotive.net
(707) 544-5080

These Terms of Service are provided for informational purposes and do not constitute legal advice. We recommend reviewing them periodically and consulting an attorney for advice specific to your situation.